COMCAST

Make entertainment accessible

Empowering Xfinity customers with tools and systems to manage their services plays a critical role in providing an enriched end-to-end digital experience. The resulting application has helped to scale Comcast's subscriber base, resulting in an application used by over 20% of new Xfinity customers.

EXPERIENCE DESIGNER

USER RESEARCH
UX DESIGN
VISUAL DESIGN
UX WRITING

Key takeaways

  • Simplified self-service experience for nearly 50 million monthly visitors
  • Matches customers with peronalized and localized offers
  • Designed a natual language TV-based self-service concept to take advanatage of Xfinity's voice remote

Project samples

COM-01
COM-03
comcast-equip

Natural language interface

CMCAST-2
CMCAST-3
CMCAST-4
CMCAST-2
CMCAST-3
CMCAST-4
← Woodcraft
→ World Wide Stereo

Let's connect.

We can create something awesome together!

@2024 Joshua Cohen.