This image was created using Adobe Photoshop and Gemini 2.5.
CVS Health
CVS wanted to unify complex data across retail, pharmacy, and healthcare to improve health outcomes.
Led 0 → 1
Experience Design
3 Storylines
Data-driven Experiences
$1.5 million
Follow-up for CVS Photos
Links disparate data across channels to real-world actions that support better health.
Streamline routine tasks through natural, time-saving voice and chat interactions.
Links disparate data across channels to real-world actions that support better health.
Streamline routine tasks through natural, time-saving voice and chat interactions.
As Lead Experience Designer, I turned CVS’s goals into stories people could believe in. Partnering with experts across retail and healthcare, I distilled data from mobile apps, in-store systems, and electronic medical records into human moments that connected across every touchpoint.
The challenge was uniting pharmacy, retail, and health under one vision of care. The solution was three storylines showing how data could drive better choices and make technology feel personal.
The result was clarity, connection, and recognition from Cognizant’s C-Suite and CVS leadership, along with a follow-up engagement that proved good ideas don’t end but continue to evolve.
TEAM:
Principal Experience Designer, Account Strategist, SMEs,
DURATION:
8 weeks
PLATFORM:
Executive Presentation
TEAM:
Principal Experience Designer, Account Strategist, SMEs,
DURATION:
8 weeks
PLATFORM:
Executive Presentation
If you scrolled this far,
you must like what you see.
Get in touch and let’s create something amazing together!
© 2026 Joshua Cohen